COVID-19: Don't cancel your vacations, change your dates because #everythingwillbefine!
We are two longtime entrepreneurs friends, whose professions of architect and geographer and absolute taste by tourism, connected us. We meant this project, to be more than ours, in the service and satisfaction of our partners, owners, guests and customers.
With the evolution of the company, there was the need to improve our team, which is currently being composed by CEO Rui Pinto, CFEO Luis Carrondo, Commercial and Partnerships Manager Telma Santos, Marketing and Communication Consultant Mónica Silva and consolidated Commission Network working in new properties.
Born in Algarve, licensed in architecture, Rui is a founder of Travel to Algarve, along with Luis. In fulfillment of an old dream, is currently the CEO of the company. Daughter of Algarve, Telma always dedicated his life for the benefit of others in their activity as pharmaceutical. Accustomed to contact with all kinds of customers, decided to accept the challenge to be the Commercial and Partnerships Manager. Born in tourist Serra da Estrela, Luís is physical geographer. For more than 14 years he acted in several areas untill decide to embark on a life dream, the tourism. Founder of the company, is currently the CFEO. Born in Lisboa, Mónica is the recent collaborator of the company, assuming Marketing and Communication role. Resident in Marketing department of a large national bank, decided accept the challenge to spread the services of Travel to Algarve in the world.
Rua das Cercas, Edificio Lagoa Residence 3, n.º 11 -3º G, 8400-448 Lagoa, Algarve - Portugal
Directive on Consumer
Alternative Dispute Resolution (ADR)
DIRECTIVE 2013/11/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 21 May 2013
On alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Directive on consumer ADR)
The purpose of this Directive is, through the achievement of a high level of consumer protection, to contribute to the proper functioning of the internal market by ensuring that consumers can, on a voluntary basis, submit complaints against traders to entities offering independent, impartial, transparent, effective, fast and fair alternative dispute resolution procedures. This Directive is without prejudice to national legislation making participation in such procedures mandatory, provided that such legislation does not prevent the parties from exercising their right of access to the judicial system.
This Directive shall apply to procedures for the out-of-court resolution of domestic and cross-border disputes concerning contractual obligations stemming from sales contracts or service contracts between a trader established in the Union and a consumer resident in the Union through the intervention of an ADR entity which proposes or imposes a solution or brings the parties together with the aim of facilitating an amicable solution.
In case of dispute consumption, the consumer can use the following alternative dispute resolution entity of consumer disputes:
CIMAAL Centro de Arbitragem de Conflitos de Consumo do Algarve
For updates and more information, see the Portal do Consumidor (www.consumidor.pt) , under Article 18 of Law n.º 144/2015 of 8 September.
TRAVEL TO ALGARVE is the trademark of DREAMS SUNDAY RENTAL HOMES LTD, whose registered and headoffice is on Rua das Cercas - Edifício Lagoa Residence 3, n. º 11 - 3ºG, 8400-Lagoa 448 and VAT number 513365990 of collective person and registration with the Commercial Registry of Montijo - PORTUGAL, which is a limited liability company authorized to provide the following services and activities:
- Management and administration of real estate for tourist purposes.